Our response to COVID-19 2020-07-27T00:30:50+00:00

Our response to COVID-19

Person washing hands COVID-19

Given the current and emerging circumstances surrounding coronavirus (COVID-19), we would like to update you on the steps we have taken to minimise impact on services and maintain the health and wellbeing of our passengers, volunteers, and staff.


Until further notice and in line with Government advice regarding social distancing, LINK’s social outings program is suspended.

As the situation develops, we will have a clearer picture on how this will affect other LINK services. We will do our best to get this program back up and running as quickly and safely as possible.

Domestic Assistance

DomesAssist service is suspended until further notice.


At present, we are continuing our transport services in a limited capacity. This means only essential transport services will be provided (e.g. medical, pharmacy, food).

Again, this may change pending Government advice. As above, we ask clients feeling unwell to please cancel your transport.


Read FAQs for LINK:

Even as we are told to isolate, we are seeing what a community of care can do. The team across our organisation is working above and beyond to ensure we are doing the best we can to look after each other through difficult times.

With the COVID-19 situation changing daily, we are also assessing our client services daily. We recommend our community stays up to date by visiting the Department of Health website.

Anyone with symptoms should call the DHHS to discuss further actions on 1300 651 160 (please keep 000 for emergencies only), and let us know by phone so we can support your wellbeing and the wellbeing of others.

For the latest information, updates and advice about the outbreak please click here to visit the Victorian Department of Health and Human Services (DHHS) website.

We will continue to update this page as the situation evolves, and welcome your comments and suggestions. Please don’t hesitate to contact us with questions or for further advice.

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