Why choose LINK?
LINK is a values based organisation and it brings us great pleasure to enable people experiencing transport disadvantage live a good life and feel connected to their community. LINK’s vehicles are driven by volunteers who are well known for their professionalism and friendly and helpful nature. They will come to your door and make sure you are safe and comfortable each step of the way.
LINK is a registered My-Aged-Care and NDIS provider and as such works closely with government to make sure that the needs of people experiencing transport disadvantage are met accordingly. All of LINK’s staff and volunteers go through extensive induction including police and working with children checks and safety and customer service training ensuring that the service we provide is exceptional.
Resourceful and affordable
LINK is the largest community transport provider in Victoria and as such can offer a premium service at an affordable rate. Most people are eligible for a subsidy so the cost of our personalised door to door service can be as little as $4.00. We also private customers who aren’t eligible for a subsidy at a competitive rate equivalent to a half price taxi.
Authentic and diverse
LINK’s staff and volunteers come from various backgrounds being able to deliver a service that specifically caters for the needs of diverse communities. If you need to access information in different languages, please use the translation service on the website by clicking on the ‘flags’ at the bottom of any page. We also have client and volunteer fliers in a select number of languages which can be accessed here.